Frequently Asked Questions - Banking
Banking | Internet Banking | Bill Pay | Security Tips
- Are the deposit accounts at Somerset Hills Bank FDIC insured?
- How do I set up Direct Deposit of my payroll check?
- How do I set up Direct Deposit of my Social Security check?
- Can I get information about my account by telephone?
- Can I earn interest on a Somerset Hills checking account?
- Can I do all of my banking with Somerset Hills Bank?
- Can I look at all of my transactions at any time?
- How frequently is my account information with Somerset Hills Bank updated?
- Are wire transfers possible to and from a Somerset Hills Bank account?
- How do I make a deposit to my account from a remote location?
- Can I order checks on line?
Q: Are the deposit accounts at Somerset Hills Bank FDIC insured?
A: Yes! Each individual customer at Somerset Hills Bank is insured. On October 3, 2008, FDIC deposit insurance temporarily increased from $100,000 to $250,000 per depositor through December 31, 2013.
Additionally, Somerset Hills Bank is participating in the FDIC's Transaction Account Guarantee Program. Under that program, through June 30, 2010, all noninterest-bearing transaction accounts are fully guaranteed by the FDIC for the entire amount in the account. Coverage under the Transaction Account Guarantee Program is in addition to and separate from the coverage available under the FDIC's general deposit insurance rules.
Q: How do I set up Direct Deposit of my payroll check?
A: After you open your checking account with us, you will receive the routing and transit number of the bank and your account number. If your employer participates in a direct deposit program, simply provide this information to the human resources or payroll department at your company. Your direct deposit will usually begin within thirty days. Ask about our EZ Switch Kit.
Q: How do I set up Direct Deposit of my Social Security check?
A: After your Somerset Hills checking application or savings application has been approved, you will receive the bank's routing and transit number and your account number. Simply call us at 908-221-0100, and have your social security number and account information available to set up your direct deposit right over the telephone.
Q: Can I get information about my account by telephone?
A: Yes! Somerset Hills Bank has two ways of serving you by telephone. By calling any of our branch locations Monday thru Friday, 8:30 a.m. to 5:00 p.m. and on Saturday from 9:00 a.m. to noon, you can speak with a customer service representative who will be happy to review your account with you and answer any questions you may have. In addition, after hours, or during banking hours at your option, you can reach our automated telephone banking system, EZAccess, at 877-611-3872.
Q: Can I earn interest on a Somerset Hills checking account?
A: Yes! If you want a checking account that pays a market rate of interest, check out our Paramount Checking, NOW Checking or Super NOW Checking accounts. We are sure you will find one to satisfy your checking requirements.
Q: Can I do all of my banking with Somerset Hills Bank?
A: Yes! Thanks to the convenience of Direct Deposit, ATMs and Online Banking, most everyday banking activities can be performed from the comfort of you home, office or car. Contact us with questions you may have about your banking needs.
Q: Can I look at all of my transactions at any time?
A: Yes! With Online Banking, you have access to your account information 24 hours a day, 7 days a week!
Q: How frequently is my account information with Somerset Hills Bank updated?
A: We update all customer information nightly. Whether you access our Online Banking site, visit a branch location or call a customer service representative, your account information is updated each business banking day to reflect all account activity.
Q: Are wire transfers possible to and from a Somerset Hills Bank account?
A: Yes! Funds can be transferred to and from your accounts by wire transfer or via ACH (Automated Clearing House) debits and credits. Please contact a customer service representative at any of our branch locations for details.
Q: How do I make a deposit to my account from a remote location?
A: You can do most of your banking by using direct deposit, ATMs or ACH (Automated Clearing House) transactions. Somerset Hills Bank's VISA® Debit and ATM cardholders can now access their cash throughout the United States without paying a surcharge* at any ATM participating in the MoneyPass® network. Whether it's where you live, work or travel throughout the United States, at an ATM bearing the MoneyPass® logo, your transaction is FREE!
Somerset Hills Bank also offers a free bank-by-mail service that allows you to mail deposits directly to the bank. Contact us for details on a method that's best for you.
Q: Can I order checks on line?
A: Yes! You can re-order checks any time you need to, right here online. With just a few clicks, you can re-order the same checks as you ordered the last time, or you can choose from many other styles. When you're ready to order, you'll just need your account number and our bank's routing number: 021213232. You can find these numbers encoded at the bottom of one of your checks.
Just click the link below to place your order.
